Business terms

Business terms glossary

The words that come up in business classes, internship interviews and your first weeks on the job, explained in a sentence or two: 173 terms in 11 subjects. For credentials rather than words, see the certifications glossary.

173 business terms for students, by subject: Accounting, Finance and valuation, Markets and investing, Economics, Marketing and sales, Operations and supply chain, Management and strategy, People and HR, Data and analytics, Real estate, insurance and risk, Internships and recruiting

Accounting

Accrual accounting

Records revenue when it is earned and expenses when they are incurred, whether or not cash has changed hands yet. Financial statements prepared under US GAAP use it.

Cash-basis accounting

Records revenue when cash comes in and expenses when cash goes out. It is simpler and common for very small businesses, but it can hide money that is owed or owing.

GAAP

Generally Accepted Accounting Principles: the accounting rules US companies follow in their financial statements, set by the Financial Accounting Standards Board (FASB). Public companies must use them in their filings with the SEC.

IFRS

International Financial Reporting Standards, issued by the International Accounting Standards Board (IASB) and used by companies in most countries outside the United States.

Balance sheet

A snapshot, on one date, of what a company owns (assets), what it owes (liabilities) and what belongs to its owners (equity). Assets always equal liabilities plus equity.

Income statement

Revenue minus expenses over a period, such as a quarter or a year, ending in net income. Also called the profit and loss statement, or P&L.

Cash flow statement

Shows the cash that came in and went out over a period, in three parts: operating, investing and financing activities. It explains why cash changed even when profit did not.

Accounts receivable

Money customers owe a company for goods or services it has already delivered. It is an asset on the balance sheet.

Accounts payable

Money a company owes its suppliers for goods or services it has already received. It is a liability on the balance sheet.

Depreciation

Spreading the cost of a long-lived physical asset, such as equipment or a building, over the years it is used. It is an expense that lowers profit without using any cash in the year it is recorded.

Amortization

The same idea as depreciation, for intangible assets such as patents or software licenses. The word also describes paying off a loan in scheduled installments.

Double-entry bookkeeping

Every transaction is recorded in at least two accounts, as a debit in one and a credit in another, so the books always balance.

Debits and credits

The two sides of every bookkeeping entry. Debits increase assets and expenses; credits increase liabilities, equity and revenue.

Journal entry

The record of one transaction: its date, the accounts it affects, and the debit and credit amounts.

Trial balance

A list of every account balance at one point in time, used to check that total debits equal total credits before financial statements are prepared.

Reconciliation

Comparing two records of the same thing, such as a company’s books and its bank statement, and explaining any difference between them.

Audit

An independent examination of a company’s financial statements by a CPA firm, ending in an opinion on whether they are fairly presented. US public companies must have one every year.

Internal controls

The policies and checks a company uses to keep its records accurate and its assets safe, such as requiring two approvals for a large payment.

Revenue recognition

The rules for when revenue counts as earned. Under the current US standard, ASC 606, revenue is recognized as a company delivers what it promised its customer.

Cost of goods sold (COGS)

The direct cost of making or buying the products a company sold in a period, such as materials and production labor.

Gross margin

Revenue minus cost of goods sold, often shown as a percentage of revenue. It shows how much of each sale is left to pay for everything else.

Operating income

Gross profit minus operating expenses such as salaries, rent and marketing. It is often close to EBIT.

Net income

The bottom line: revenue minus all expenses, interest and taxes for the period.

Working capital

Current assets minus current liabilities. Positive working capital means a company can cover the bills due within the next year.

Inventory

Goods a company holds to sell, plus materials and products still being made. It is counted as a current asset.

FIFO and LIFO

Two ways to value the inventory a company sold. First in, first out assumes the oldest units sold first; last in, first out assumes the newest did. US GAAP allows LIFO; IFRS does not.

Sarbanes-Oxley Act (SOX)

A 2002 US law that tightened financial reporting for public companies, including requiring executives to certify their financial statements and requiring assessments of internal controls.

Finance and valuation

EBITDA

Earnings before interest, taxes, depreciation and amortization: a rough measure of a company’s operating profit before non-cash charges, widely used to compare companies and in valuation multiples. It is not defined by GAAP.

EBIT

Earnings before interest and taxes; roughly a company’s operating income.

Free cash flow

The cash a company generates from its operations after paying for capital expenditures. It is the cash flow most often used in a DCF.

Capital expenditures (CapEx)

Money spent on long-lived assets such as buildings, equipment or software. It appears in the investing section of the cash flow statement.

Discounted cash flow (DCF)

A valuation method that forecasts a company’s future free cash flows and discounts them back to today at a rate that reflects their risk, usually the WACC. The total is an estimate of what the business is worth.

Net present value (NPV)

The value today of a project’s future cash flows, minus what it costs. A positive NPV means the project earns more than the return required of it.

Internal rate of return (IRR)

The discount rate at which a project’s NPV is zero: in effect, the yearly return the project is expected to earn.

Weighted average cost of capital (WACC)

The blended return a company’s lenders and shareholders expect, weighted by how much of each kind of funding it uses. It is the usual discount rate in a DCF.

Time value of money

A dollar today is worth more than a dollar later, because today’s dollar can be invested to earn a return. It is the idea behind discounting.

Discount rate

The rate used to turn money expected in the future into its value today. A riskier cash flow calls for a higher rate.

Terminal value

In a DCF, the value of all the cash flows after the forecast years, usually estimated with a long-term growth rate or an exit multiple. It is often most of the total value.

Enterprise value (EV)

The value of a whole business to all its investors: equity value plus debt, minus cash, with adjustments for items such as preferred stock. It is used in multiples like EV/EBITDA.

Equity value

What the shareholders’ stake in a company is worth. For a public company it is the share price times the number of shares outstanding.

Market capitalization

A public company’s share price multiplied by its shares outstanding: the stock market’s value of its equity.

Comparable company analysis

Valuing a company by the multiples, such as EV/EBITDA or P/E, at which similar public companies trade. Often called comps.

Precedent transactions

Valuing a company by the prices paid in past acquisitions of similar companies.

Leveraged buyout (LBO)

Buying a company with mostly borrowed money, which is repaid from the company’s own cash flows. It is the usual model in private equity.

Mergers and acquisitions (M&A)

Companies combining with or buying one another. Investment bankers advise companies on these deals.

Initial public offering (IPO)

A company selling its shares to the public for the first time and listing them on a stock exchange.

Price-to-earnings ratio (P/E)

A share’s price divided by the company’s earnings per share: how much investors pay for each dollar of profit.

Earnings per share (EPS)

Net income available to common shareholders divided by the number of common shares outstanding.

Dividend

A share of a company’s profits paid to its shareholders, usually in cash, when the board of directors decides to.

Leverage

Using borrowed money to fund a business or an investment. It magnifies both gains and losses.

Debt-to-equity ratio

A company’s total debt divided by its shareholders’ equity: a measure of how much it relies on borrowing.

Return on equity (ROE)

Net income divided by shareholders’ equity: how much profit a company earns on its owners’ money.

Return on investment (ROI)

The gain from an investment divided by its cost, shown as a percentage.

Liquidity

How easily an asset can be turned into cash without losing value, or how easily a company can pay the bills due soon.

Current ratio

Current assets divided by current liabilities. Above 1 means a company’s short-term assets cover its short-term bills.

Capital structure

The mix of debt and equity a company uses to fund itself.

Three-statement model

A spreadsheet model that links a company’s income statement, balance sheet and cash flow statement, so a change in one assumption flows through all three. It is a core skill in finance interviews.

Pitch book

A presentation investment bankers prepare for a client or a prospective client, with market analysis, valuation and ideas for a deal.

Due diligence

The investigation a buyer or investor makes before a deal, checking a company’s finances, contracts, legal position and operations.

Markets and investing

Stock

A share of ownership in a company.

Bond

A loan to a company or a government that pays interest, usually at a fixed rate, and repays the amount borrowed when it matures.

Yield

The income an investment produces, as a percentage of its price. A bond’s yield moves in the opposite direction to its price.

Basis point

One hundredth of a percentage point (0.01%). A rate that rises from 4.00% to 4.25% has risen 25 basis points.

Exchange-traded fund (ETF)

A fund that holds a basket of investments, such as the stocks in an index, and whose shares trade on an exchange like a stock.

Mutual fund

A fund that pools investors’ money into a portfolio run by a manager. Its shares are bought and sold at the fund’s value at the end of each trading day.

Index fund

A fund that follows a market index, such as the S&P 500, instead of picking individual investments.

Diversification

Spreading money across many investments, so that one doing badly does less damage to the whole.

Asset management

Investing money on behalf of clients, such as pension funds, endowments or individuals, for a fee.

Private equity

Firms that buy companies, or stakes in them, that do not trade on a stock exchange, aim to improve them, and sell them later, often several years on.

Venture capital

Investment in young, fast-growing companies in exchange for a share of ownership, accepting that many will fail in the hope that a few grow very large.

Hedge fund

A pooled investment fund for wealthy and institutional investors that can use a wide range of strategies, including borrowing and short selling.

Short selling

Selling a borrowed security in the hope of buying it back later at a lower price. It makes money when the price falls and loses money when it rises.

Derivative

A contract whose value depends on something else, such as a stock, a commodity or an interest rate. Options, futures and swaps are derivatives.

Option

The right, but not the obligation, to buy (a call) or sell (a put) an asset at a set price on or before a set date.

Futures contract

An agreement to buy or sell something at a set price on a future date, traded on an exchange.

Bull and bear markets

A bull market is a long rise in prices. A bear market is a fall, commonly defined as a drop of 20% or more from a recent high.

Sales and trading

The part of an investment bank that buys and sells securities for clients and makes markets in them.

Fiduciary

Someone legally required to act in another person’s best interest, such as a trustee or a registered investment adviser.

Broker-dealer

A firm that buys and sells securities for its customers (as a broker) and for itself (as a dealer). In the US it must register with the SEC and join FINRA.

FINRA

The Financial Industry Regulatory Authority, which oversees US broker-dealers and runs the securities industry’s qualification exams, including the SIE and the Series 7.

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SEC

The US Securities and Exchange Commission: the federal agency that regulates securities markets and what public companies must disclose.

Economics

Gross domestic product (GDP)

The total value of the goods and services produced in a country over a period: the usual measure of the size and growth of an economy.

Inflation

A general rise in prices over time, so that each dollar buys less. In the US it is often measured by the Consumer Price Index.

Consumer Price Index (CPI)

A measure of the average change in the prices urban consumers pay for a basket of goods and services, published monthly by the US Bureau of Labor Statistics.

Recession

A significant, widespread decline in economic activity lasting more than a few months. In the US, the National Bureau of Economic Research dates when they begin and end.

Federal funds rate

The interest rate banks charge each other for overnight loans. The Federal Reserve sets a target range for it to steer the economy.

Monetary policy

What a central bank does with interest rates and the money supply to keep prices stable and employment high.

Fiscal policy

A government’s decisions on taxes and spending, used to influence the economy.

Supply and demand

The basic model of prices: a price settles where the quantity buyers want equals the quantity sellers offer.

Price elasticity of demand

How much the quantity people buy changes when the price changes. Demand is elastic when a small price change causes a large change in quantity.

Opportunity cost

The value of the best alternative you give up when you choose something.

Comparative advantage

Being able to produce something at a lower opportunity cost than someone else. It is the main reason trade can benefit both sides.

Tariff

A tax on imported goods.

Exchange rate

The price of one currency in terms of another.

Marketing and sales

Four Ps of marketing

Product, price, place and promotion: the main decisions in a marketing plan, together called the marketing mix.

Target market

The specific group of customers a product is meant for.

Market segmentation

Dividing a market into groups with similar needs or traits, such as age, location or buying behavior, so each group can be reached in its own way.

Positioning

How a brand wants customers to see it compared with its competitors.

SWOT analysis

A list of an organization’s strengths and weaknesses (inside it) and its opportunities and threats (outside it).

Key performance indicator (KPI)

A number a team tracks to see whether it is meeting a goal, such as monthly sales, customer churn or website sign-ups.

Customer acquisition cost (CAC)

What it costs on average to win one new customer: sales and marketing spending divided by the number of new customers.

Customer lifetime value (CLV)

The total profit a business expects to earn from one customer over the whole relationship. Also called LTV.

Conversion rate

The share of people who take a desired action, such as buying or signing up, out of everyone who had the chance.

Click-through rate (CTR)

The number of clicks on an ad or a link divided by the number of times it was shown.

Search engine optimization (SEO)

Improving a website so it ranks higher in search engines’ unpaid results.

Search engine marketing (SEM)

Paying for ads in search engine results, such as Google Ads.

Return on ad spend (ROAS)

The revenue earned from advertising divided by what the ads cost.

Marketing funnel

The stages a customer passes through, from first hearing about a product to buying it. Fewer people remain at each stage.

Brand equity

The value a well-known brand adds to a product beyond what the product itself does.

B2B and B2C

Business-to-business companies sell to other companies; business-to-consumer companies sell to individuals.

Customer relationship management (CRM)

Software, such as Salesforce or HubSpot, that keeps track of a company’s customers, contacts and sales opportunities.

Market share

A company’s sales as a percentage of all the sales in its market.

Operations and supply chain

Supply chain

Every step that gets a product from raw materials to the customer: suppliers, manufacturing, warehousing, transport and delivery.

Logistics

Moving and storing goods efficiently, including transport, warehousing and inventory.

Procurement

Buying the goods and services a business needs, from finding suppliers to negotiating with them and paying them.

Just-in-time (JIT)

Making or ordering goods only as they are needed, to keep inventory low.

Lean

A way of running operations that cuts waste — anything that does not add value for the customer. It grew out of Toyota’s production system.

Six Sigma

A data-driven method for reducing defects and variation in a process. Practitioners earn belts, from Yellow to Black.

Inventory turnover

How many times a company sells and replaces its inventory in a period: cost of goods sold divided by average inventory.

Lead time

The time between placing an order and receiving it.

Bill of materials (BOM)

The list of parts and quantities needed to make one product.

Third-party logistics (3PL)

A company hired to handle another company’s warehousing, shipping or both.

Enterprise resource planning (ERP)

Software, such as SAP or Oracle, that runs a company’s core processes — from accounting to inventory — in one system.

Incoterms

Standard trade terms, published by the International Chamber of Commerce, that say who pays for shipping and insurance and where the risk passes from seller to buyer.

Management and strategy

Value proposition

The reason a customer should buy from you instead of a competitor: the problem you solve and the benefit you deliver.

Competitive advantage

Something that lets a company outperform its rivals, such as lower costs, a stronger brand or a patent.

Porter’s Five Forces

A framework for judging how attractive an industry is, from five pressures: rivalry among competitors, the threat of new entrants, the threat of substitutes, and the bargaining power of buyers and of suppliers.

Stakeholder

Anyone affected by a company’s decisions, including its employees, customers, suppliers, investors and community.

Objectives and key results (OKRs)

A goal-setting method: an ambitious objective, plus a few measurable results that show progress toward it.

Project scope

The work a project will and will not deliver. Scope creep is when that work grows without more time or budget to match.

Agile

A way of managing projects in short cycles, often called sprints, that delivers working pieces often and adjusts to feedback. Scrum is the most widely used agile framework.

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Gantt chart

A bar chart of a project schedule, showing when each task starts and ends and which tasks depend on others.

Benchmarking

Comparing your processes or results against competitors or the leaders in an industry.

Case interview

An interview, common in consulting, in which the candidate works through a business problem out loud, such as sizing a market or explaining why profits fell.

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Market sizing

Estimating how big a market is by building up from reasonable assumptions, such as population, the share who buy and how often they buy. A common case-interview question.

People and HR

Talent acquisition

Finding, recruiting and hiring employees.

Onboarding

Bringing a new hire into a company: paperwork, training and introductions to the team.

Compensation and benefits

Everything an employee receives for their work: salary or wages, plus benefits such as health insurance and retirement plans.

Fair Labor Standards Act (FLSA)

The US federal law that sets the minimum wage, overtime pay and child labor rules. The US Department of Labor’s test for when an internship at a for-profit company can be unpaid comes from it.

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Exempt and non-exempt employees

Under the FLSA, non-exempt employees must be paid overtime for hours over 40 in a workweek. Exempt employees, mostly salaried professionals and managers who meet set tests, are not.

Equal employment opportunity (EEO)

The principle, enforced by laws such as Title VII of the Civil Rights Act, that employment decisions may not be based on race, color, religion, sex, national origin, age, disability or genetic information.

Performance review

A regular evaluation of an employee’s work against their goals, usually with feedback and sometimes a decision about pay.

People analytics

Using data about employees — hiring, performance, turnover — to make better HR decisions.

Employee turnover

The rate at which employees leave an organization and have to be replaced.

Data and analytics

Dashboard

A screen of charts and numbers that shows key measures at a glance, often built in Tableau or Power BI.

Pivot table

A spreadsheet tool, in Excel or Google Sheets, that summarizes a large table by grouping and totaling its rows.

VLOOKUP and XLOOKUP

Excel functions that find a value in a table and return a matching value from another column. XLOOKUP is the newer, more flexible one.

SQL

Structured Query Language, used to ask questions of a database: selecting, filtering, joining and summarizing data.

Regression

A statistical method that estimates how one variable changes with others, such as how sales change with price and advertising.

Correlation

How closely two variables move together, on a scale from -1 to 1. Correlation alone does not show that one causes the other.

A/B testing

Comparing two versions of something, such as a web page or an email, by showing each to a random group of people and measuring which performs better.

Data visualization

Showing data as charts and graphs so its patterns are easy to see.

ETL

Extract, transform, load: copying data from its sources, cleaning and reshaping it, and loading it into a database or data warehouse for analysis.

Real estate, insurance and risk

Capitalization rate (cap rate)

A property’s yearly net operating income divided by its value or price: a quick measure of return in commercial real estate.

Net operating income (NOI)

A property’s rental and other income minus its operating expenses, before loan payments and income taxes.

Real estate investment trust (REIT)

A company that owns or finances income-producing real estate and, to keep its special tax status, must pay out at least 90% of its taxable income to shareholders as dividends.

Appraisal

A professional estimate of a property’s market value, usually required by a lender before a mortgage.

Underwriting

Deciding whether to take on a risk and at what price, such as an insurer pricing a policy or a bank arranging a sale of securities.

Insurance premium

The amount paid for an insurance policy.

Deductible

The amount a policyholder pays toward a claim before the insurance starts paying.

Actuary

A professional who uses math and statistics to measure risk, mostly for insurers and pension plans. In the US, actuaries qualify through exams from the Society of Actuaries or the Casualty Actuarial Society.

Enterprise risk management (ERM)

A company-wide approach to finding, measuring and managing all of its risks together.

Reinsurance

Insurance that insurance companies buy to protect themselves against very large losses.

Internships and recruiting

Superday

The final round of interviews at many banks and consulting firms: several interviews back to back on one day.

Return offer

An offer of a full-time job, or another internship, made to an intern at the end of their internship.

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Informational interview

A short conversation with someone in a job or company you are curious about, to learn about their work. It is not a job interview.

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STAR method

A way to answer behavioral interview questions in four parts: the Situation, your Task, the Action you took and the Result.

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Behavioral interview

Questions about how you handled real situations in the past, such as “Tell me about a time you worked on a team.”

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Co-op

A work program, run with a college, in which students alternate terms of study with terms of paid, full-time work, often for academic credit.

Externship

A short, usually unpaid look at a workplace — often a few days to a few weeks of shadowing — to learn what a job involves before committing to it.

Early-insight program

A short program, often a day to a week, run by banks and other large employers for freshmen and sophomores to learn about the industry. Some lead to internship offers.

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Rotational program

An early-career program in which new hires spend several months in each of a few teams before taking a permanent role.

Applicant tracking system (ATS)

Software employers use to post jobs and manage applications, such as Greenhouse, Lever, Workday or iCIMS.

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Definitions are simplified for students. Rules and standards change; for anything you rely on at work, check the source your employer uses.